Last week was my week to work on saving some money. Not that every week isn’t a week to save some money, but I dedicated time last week to calling my suppliers – AT&T, ADT, etc., and negotiating lower bills.
AT&T had a little bundle they pitched, which involved switching from Dish Network to DirecTV. That’s cool. I’ve had Dish for a long time and I knew that by switching I’d be saving some serious cash for the next year.
So, DirecTV was all installed yesterday and I called Dish to cancel. Or, at least, I tried to call Dish to cancel.
Sorry, Mr. Ex needs to call. The account is in his name.
I replied, “Well, it’s been billed through AT&T for years, and the AT&T account is in my name…”
Dish: We’re sorry, Mr. Ex will have to add you as an authorized user.
Of course, the easiest thing to do is to email Mr. Ex to ask him to do it, which I’ve done, and I’m sure he will, but this is very frustrating. We never ordered the service through Dish, we’ve never paid for the service through Dish, and it shouldn’t be my problem that AT&T didn’t change the account when we changed the AT&T account to my name.
I hate bureaucrats.